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Home / Privacy Policy

PRIVACY POLICY



1.1 We are Milamn Design and we manage the website, www.mayurichennai.com. We are a company registered in India GST IN 33AAIPM6349L1ZB .and our registered office address is No 3, 2nd Street, Subba Rao Avenue, College Road, Chennai 600006 India. We are committed to protecting your privacy.

1.2 We value your trust - This is the reason why we emphasize and care about your privacy. This Privacy Policy describes how we gather information from you when you visit www.mayurichennai.com and how we may use and share that information. Our privacy policy can be subject to change from time to time, please review this policy to be aware of the changes. By visiting our "website", you are accepting the practices described in this Privacy Policy and the accompanying Terms and Conditions. In this Privacy Policy, the words “we,” “us” and “our/ website” refer to mayurichennai.com
  1.3 The Information We Collect:

* Personally Identifiable Information (personal data) - Personal Data is information that identifies you or can be used to identify or contact you (collectively, “Personal Data”). Such Personal Data may include your name, address, email address, telephone number, date of birth or any other data required for signing up as a registered user on our website.

* Billing information - If you purchase a product on our website, we will collect additional information such as name, billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details - mayurichennai.com collects this information via a third party vendor such as payment gateway providers or banking institutions. Other Information and Cookies - We may collect additional information, such other Information may include: (a) information that we automatically collect when you visit the website, such as your IP address, Internet service provider, browser type and language, referring and exit pages and URLs, date and time of your visit, amount of time spent on particular pages, what sections of the website you visit, number of links you click while in the website, and similar information concerning your use of the website; and (b) additional information that you voluntarily provide to us regarding your use and interest in our programs, offers, products, and services.

* We also use data collection via “cookie” technology on certain pages of the website. Cookies can enhance your online experience by automatically saving your preferences. Cookies also help us provide information that is targeted to your interests providing you with a better online experience on the website.

* If you object to the use of cookies for any reason, you may set your Internet browser to notify you when you receive a cookie, giving you the opportunity to decide whether to accept it. If you decline to receive cookies, you may have difficulty using certain features of the website.

* Behavioral Targeting / Re-Targeting / Advertisements on mayurichennai.comWe partner with a third party ad network to either display advertising on our website or to manage our advertising on other websites. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide you targeted advertisements based upon your interests. All promotions mails from mayurichennai.com will be from info@mayurichennai.comDomain.

* How We Use and Share Your Information: To allow third-party service providers to assist us in providing and managing our services, we may make your Personal Information available to certain third-party service providers, such as contractors, agents or sponsors, who help us manage or provide our products and services.

* We may share personal information with our other corporate entities and affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; Protect the rights of Mayuri and others. There may be instances when Mayuri may disclose your Personal Information, including situations where we have a good faith belief that such disclosure is necessary in order to: (a) protect, enforce, or defend the legal rights, privacy, safety, or property of Mayuri, our Affiliates or their employees, agents and contractors (including enforcement of our agreements and our terms of use); (b) protect the safety, privacy, and security of users of our products and services or members of the public; (c) protect against fraud or for risk management purposes; (d) comply with the law or legal process, including laws outside your country of residence; or (e) to respond to requests from public and government authorities including public and government authorities outside your country of residence.

2.4 A note about tracking cookies: When you visit, access, or use the website, mobile site, application, electronic newsletter or widget that links to this Cookie Policy (collectively “website”) mayurichennai.com ("we"), Inc. and its "we" use cookies and other tracking technologies to deliver and improve the website, and to display relevant content, products, services and advertising.

2.5 Our Privacy Policy explains these technologies and how you can control them. This notice is intended to appear only the first time you visit the website on any computer. Additionally, you may encounter "cookies" or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties.

3. Security Precautions:

3.1 Our Website has stringent security measures in place to protect against the loss, misuse or alteration of Personal Data, Billing Information, and Other Information that we have collected from you at the website. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).

3.2 Please note: We do not keep your payment card details on file. We use third party providers, including Instamojo, to process payments, and only these entities see your payment card details.
 

Return & Shipping

1. Order Tracking: Once you place an order on mayurichennai.com you will receive an email acknowledgement. This e-mail will have the details of the products purchased, taxes and shipping charges, if applicable. In our next e-mail you will receive the shipping & tracking details of the purchased product/s within 48 hours, post the successful completion of your order. In the event of a problem in processing your order, we will notify you via e-mail requesting further information.

2. Charges: The charges for shipping products shopped at mayurichennai.com depend on the location to which you want your purchases to be shipped. We offer free shipping to customers residing in India.

3. Delivery: The purchased products from mayurichennai.com will be shipped to the address provided by you in our website. Please ensure to verify the address entered by you before confirming your order to avoid incorrect delivery. Mayuri is not responsible for delayed shipments in the event of service interruptions or failures caused by events, which are beyond the control of Mayuri. These interruptions include but are not limited to transportation system, customs clearance issues, shipping carrier delays or cardholder's credit card or bank delays or acts of God.

4. Time Frame: We will always strive to deliver your products as per your schedule, however all products might not reach at the designated time. The delivery of your product is based on the type of product you have purchased. The orders placed during our business hours will be shipped within 2 business days.

5. Our Service Providers: We have partnered with multiple service providers across different counties to ensure your purchased product reaches you safely and on time. Our courier service provider may not have a strong network in all countries hence in order to optimize shipping lead times we work with several different service providers across countries. A mail containing details of the service provider as well as the tracking information will be sent to you within 48 hours after an order is shipped from our warehouse.

6. Shipping Charges: Shipping costs are based on weight and are calculated at the time of selecting the item.

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